Whether you have questions, feedback, or comments about something you like, we'd love to hear from you! Share your experience with us or reach out for customer support.
What can we help you with?
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Your comments, suggestions and/or questions
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Please select the McDonald's restaurant you are referring to in your feedback
Date of visit
Name
Contact No
Email Address
By providing your personal details on this feedback section, you agree to McDonald’s Malaysia’s Privacy & PDP Policy.
We're here to help with your refund request. Please take a moment to fill out our refund form. Providing accurate details ensures a smooth and quick process. Once submitted, our team will review your request and get back to you.
How did you place your order?
Please tell us which delivery service
Date of purchase
Receipt number / Digital receipt number
Receipt number
What method did you use to pay?
Which reason of cancellation most suits you for this refund?
Details of refund request
Please provide images of your receipt, proof of payment, or any other relevant images for your request.
By selecting “Submit” you agree any information you provide to McDonald's will be used in accordance with McDonald’s Privacy Policy , We may contact you regarding your submission.
To receive your e-invoice, simply fill out the form below. Accurate information ensures that we can send your invoice promptly and without any issues.
Invoice Number
Receipt Date
Total Rounded Receipt Amount
Please provide images of your receipt relevant to your request.
Are you requesting an invoice as an individual or as a business?
Full Name
Identification Number
Postal Address
Business Name
Tax Identification Number (TIN)
Business Registration Number (New)
Malaysia Standard Industrial Classification (MSIC) Code
SST Registration Number
Business Address
Please use 1 contact number and 1 email address for e-invoicing purpose, which is reachable by IRBM
Receipt Number