Zaid Hasman is the Chief Technology Officer for McDonald’s Malaysia, responsible for the development and commercialization of digital strategies that are transforming the customer experience and enterprise technology across restaurants in Malaysia.
His leadership of the digital customer engagement, which brings together experts from technology, finance, operations, marketing, insights and analytics has significantly enhanced the company's customer-centric technology investments. His innovative approach has played a pivotal role in integrating the latest technology into the company's operations, ensuring that McDonald’s Malaysia stays at the forefront of digital transformation in the fast-food industry.
In recognition of his contributions to the company, Zaid was awarded the prestigious 2019 McDonald’s Presidents’ Award. This accolade is one of the most recognized awards in the McDonald’s system, honoring the top 1% of high-achieving individuals who inspire and enable those around them to deliver outstanding results through purposeful collaboration and support.
Zaid brings over 20 years of experience across various industries, including food & beverage, telecommunications, software development, retail, and creative agencies. His career spans both the technical and business aspects of digital, allowing him to bridge the gap between these areas and effectively leverage tools and technology to drive success.
Zaid holds a Diploma in Multimedia Management from the MTDC-UPM Multimedia Academy
Chief Technology Officer
Chief Technology Officer
Zaid Hasman is the Chief Technology Officer for McDonald’s Malaysia, responsible for the development and commercialization of digital strategies that are transforming the customer experience and enterprise technology across restaurants in Malaysia.
His leadership of the digital customer engagement, which brings together experts from technology, finance, operations, marketing, insights and analytics has significantly enhanced the company's customer-centric technology investments. His innovative approach has played a pivotal role in integrating the latest technology into the company's operations, ensuring that McDonald’s Malaysia stays at the forefront of digital transformation in the fast-food industry.
In recognition of his contributions to the company, Zaid was awarded the prestigious 2019 McDonald’s Presidents’ Award. This accolade is one of the most recognized awards in the McDonald’s system, honoring the top 1% of high-achieving individuals who inspire and enable those around them to deliver outstanding results through purposeful collaboration and support.
Zaid brings over 20 years of experience across various industries, including food & beverage, telecommunications, software development, retail, and creative agencies. His career spans both the technical and business aspects of digital, allowing him to bridge the gap between these areas and effectively leverage tools and technology to drive success.
Zaid holds a Diploma in Multimedia Management from the MTDC-UPM Multimedia Academy